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Vulnerabilities

CVE-2024-57727

Critical 🇺🇸 CISA KEV ⚡ Exploit Available
SimpleHelp Path Traversal Vulnerability — SimpleHelp remote support software contains multiple path traversal vulnerabilities that allow unauthenticated remote attackers to download arbitrary files fr
Published: Feb 13, 2025  ·  Source: CISA_KEV
CVSS v3
9.0
🔗 NVD Official
📄 Description (English)

SimpleHelp Path Traversal Vulnerability — SimpleHelp remote support software contains multiple path traversal vulnerabilities that allow unauthenticated remote attackers to download arbitrary files from the SimpleHelp host via crafted HTTP requests. These files may include server configuration files and hashed user passwords.

🤖 AI Executive Summary

SimpleHelp remote support software contains critical path traversal vulnerabilities allowing unauthenticated attackers to download arbitrary files including configuration and password hashes. Organizations using SimpleHelp for remote support are at immediate risk of data breach and system compromise.

📄 Description (Arabic)

تحتوي نسخ SimpleHelp على ثغرات متعددة في اجتياز المسارات تمكن المهاجمين من تجاوز آليات التحقق والوصول إلى ملفات النظام الحساسة. يمكن للمهاجمين الحصول على ملفات التكوين وكلمات المرور المشفرة وبيانات حساسة أخرى دون الحاجة إلى بيانات اعتماد صحيحة.

🤖 ملخص تنفيذي (AI)

برنامج SimpleHelp للدعم البعيد يحتوي على ثغرات خطيرة في اجتياز المسارات تسمح للمهاجمين غير المصرحين بتحميل ملفات عشوائية بما فيها كلمات المرور المشفرة. المنظمات التي تستخدم SimpleHelp معرضة لخطر فوري من انتهاك البيانات وتسوية النظام.

🤖 AI Intelligence Analysis Analyzed: Apr 20, 2026 14:16
🇸🇦 Saudi Arabia Impact Assessment
Saudi Relevance: high
🏢 Affected Saudi Sectors
banking telecom government healthcare
⚖️ Saudi Risk Score (AI)
9.0
/ 10.0
🔧 Remediation Steps (English)
Immediately update SimpleHelp to the latest patched version. Implement network segmentation to restrict access to SimpleHelp servers. Deploy Web Application Firewall (WAF) rules to block path traversal attempts. Conduct forensic analysis to identify if arbitrary files were accessed. Reset all user passwords and review authentication logs for suspicious activity.
🔧 خطوات المعالجة (العربية)
قم بتحديث SimpleHelp فوراً إلى أحدث إصدار مصحح. طبق تقسيم الشبكة لتقييد الوصول إلى خوادم SimpleHelp. نشر قواعد جدار حماية تطبيقات الويب لحظر محاولات اجتياز المسار. أجرِ تحليل الطب الشرعي لتحديد ما إذا تم الوصول إلى ملفات عشوائية. أعد تعيين جميع كلمات مرور المستخدمين وراجع سجلات المصادقة للنشاط المريب.
📋 Regulatory Compliance Mapping
🟢 NCA ECC 2024
A.7.1 A.8.1 A.9.1 A.12.2
🔵 SAMA CSF
ID.BE-1 PR.AC-1 PR.AC-3 DE.CM-1
🟡 ISO 27001:2022
A.6.1.1 A.6.2.1 A.7.1.1 A.9.1.1 A.9.2.1 A.9.4.2 A.12.2.1 A.14.1.1
🔗 References & Sources 0
No references.
📦 Affected Products / CPE 1 entries
SimpleHelp :SimpleHelp
📊 CVSS Score
9.0
/ 10.0 — Critical
📋 Quick Facts
Severity Critical
CVSS Score9.0
EPSS93.96%
Exploit ✓ Yes
Patch ✓ Yes
CISA KEV🇺🇸 Yes
KEV Due Date2025-03-06
Published 2025-02-13
Source Feed cisa_kev
Views 4
🇸🇦 Saudi Risk Score
9.0
/ 10.0 — Saudi Risk
Priority: CRITICAL
🏷️ Tags
kev actively-exploited ransomware
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