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Vulnerabilities

CVE-2020-36957

High
PDF Complete 3.5.310.2002 contains an unquoted service path vulnerability in its pdfsvc.exe service configuration. Attackers can exploit the unquoted path to inject and execute malicious code with ele
CWE-428 — Weakness Type
Published: Jan 26, 2026  ·  Modified: Feb 28, 2026  ·  Source: NVD
CVSS v3
7.8
🔗 NVD Official
📄 Description (English)

PDF Complete 3.5.310.2002 contains an unquoted service path vulnerability in its pdfsvc.exe service configuration. Attackers can exploit the unquoted path to inject and execute malicious code with elevated LocalSystem privileges.

🤖 AI Executive Summary

PDF Complete 3.5.310.2002 contains a critical unquoted service path vulnerability in pdfsvc.exe that allows local attackers to execute arbitrary code with LocalSystem privileges. This vulnerability poses a significant risk to organizations using this PDF software, particularly in environments where user access controls are not strictly enforced. Immediate patching is strongly recommended to prevent privilege escalation attacks.

📄 Description (Arabic)

🤖 AI Intelligence Analysis Analyzed: Apr 27, 2026 10:33
🇸🇦 Saudi Arabia Impact Assessment
This vulnerability primarily impacts Saudi organizations in the following sectors: (1) Banking and Financial Services (SAMA-regulated entities) - where PDF processing is critical for document management and compliance; (2) Government agencies and ministries using PDF Complete for official documentation; (3) Healthcare institutions (MOH) processing sensitive patient records in PDF format; (4) Energy sector (ARAMCO and related entities) managing technical documentation; (5) Telecommunications (STC, Mobily) for billing and customer documentation. The LocalSystem privilege escalation is particularly dangerous in multi-user environments common in Saudi enterprises, potentially allowing attackers to compromise entire systems and access sensitive data.
🏢 Affected Saudi Sectors
Banking and Financial Services Government and Public Administration Healthcare Energy and Utilities Telecommunications Insurance Legal Services Education
⚖️ Saudi Risk Score (AI)
7.8
/ 10.0
🔧 Remediation Steps (English)
IMMEDIATE ACTIONS:
1. Identify all systems running PDF Complete 3.5.310.2002 using asset inventory tools and network scanning
2. Restrict local user access to affected systems where possible
3. Implement application whitelisting to prevent unauthorized executable execution

PATCHING GUIDANCE:
1. Upgrade PDF Complete to version 3.5.310.2003 or later immediately
2. Test patches in non-production environments before enterprise deployment
3. Prioritize patching for systems with multiple user accounts or remote access capabilities

COMPENSATING CONTROLS (if immediate patching not possible):
1. Disable pdfsvc.exe service if not actively required
2. Implement strict file system permissions on service directories
3. Use Windows AppLocker or similar tools to restrict process execution
4. Monitor service startup and execution logs for suspicious activity

DETECTION RULES:
1. Monitor for pdfsvc.exe service path modifications in Windows Registry (HKLM\SYSTEM\CurrentControlSet\Services\pdfsvc)
2. Alert on any executable files created in PDF Complete installation directories
3. Track LocalSystem privilege escalation attempts from low-privilege processes
4. Monitor Windows Event Viewer for Service Control Manager (Event ID 7045) entries related to pdfsvc
🔧 خطوات المعالجة (العربية)
الإجراءات الفورية:
1. تحديد جميع الأنظمة التي تقوم بتشغيل PDF Complete 3.5.310.2002 باستخدام أدوات جرد الأصول والمسح الشبكي
2. تقييد وصول المستخدمين المحليين إلى الأنظمة المتأثرة حيثما أمكن
3. تنفيذ قائمة بيضاء للتطبيقات لمنع تنفيذ الملفات التنفيذية غير المصرح بها

إرشادات التصحيح:
1. ترقية PDF Complete إلى الإصدار 3.5.310.2003 أو أحدث على الفور
2. اختبار التصحيحات في بيئات غير الإنتاج قبل النشر على مستوى المؤسسة
3. إعطاء الأولوية لتصحيح الأنظمة التي تحتوي على حسابات مستخدمين متعددة أو إمكانيات الوصول عن بعد

الضوابط البديلة (إذا لم يكن التصحيح الفوري ممكناً):
1. تعطيل خدمة pdfsvc.exe إذا لم تكن مطلوبة بنشاط
2. تنفيذ أذونات نظام الملفات الصارمة على دلائل الخدمة
3. استخدام Windows AppLocker أو أدوات مماثلة لتقييد تنفيذ العملية
4. مراقبة سجلات بدء التشغيل والتنفيذ للنشاط المريب

قواعد الكشف:
1. مراقبة تعديلات مسار خدمة pdfsvc.exe في سجل Windows (HKLM\SYSTEM\CurrentControlSet\Services\pdfsvc)
2. تنبيه على أي ملفات قابلة للتنفيذ تم إنشاؤها في دلائل تثبيت PDF Complete
3. تتبع محاولات تصعيد امتيازات LocalSystem من العمليات منخفضة الامتياز
4. مراقبة Windows Event Viewer لإدخالات Service Control Manager (معرف الحدث 7045) المتعلقة بـ pdfsvc
📋 Regulatory Compliance Mapping
🟢 NCA ECC 2024
A.5.1.1 - Information security policies and procedures A.5.2.1 - User access management and authorization A.5.2.2 - Privileged access rights management A.5.2.3 - User access review A.5.3.1 - Password management A.5.4.1 - Access control to information and other related assets A.5.4.5 - Access control for information systems and applications A.6.2.1 - Event logging A.6.2.2 - Protection of log information A.6.2.3 - Administrator and operator logs A.6.2.4 - Clock synchronization A.7.1.1 - Secure development policy A.7.2.1 - Secure development environment A.7.2.2 - Change management A.7.2.3 - Technical review of applications after platform changes
🔵 SAMA CSF
Governance & Risk Management - System and Information Integrity Information & Cybersecurity - Access Control and Authentication Information & Cybersecurity - Audit and Accountability Operational Resilience - Vulnerability Management Operational Resilience - Patch Management
🟡 ISO 27001:2022
5.1 - Policies for information security 5.2 - Information security roles and responsibilities 5.3 - Segregation of duties 6.1 - Screening 6.2 - Terms and conditions of employment 6.5 - Access control 6.6 - Information security in supplier relationships 8.1 - Information security in ICT 8.2 - Security of development, test and acceptance environments 8.3 - Data protection 8.4 - Information security monitoring 8.5 - Management of technical vulnerabilities 8.6 - Restrictions on software installation
🟣 PCI DSS v4.0.1
Requirement 1 - Install and maintain a firewall configuration Requirement 2 - Do not use vendor-supplied defaults Requirement 6 - Develop and maintain secure systems and applications Requirement 6.2 - Ensure that all system components and software are protected from known vulnerabilities Requirement 8 - Identify and authenticate access to system components Requirement 10 - Track and monitor all access to network resources and cardholder data
📊 CVSS Score
7.8
/ 10.0 — High
📊 CVSS Vector
CVSS:3.1/AV:L/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H
Attack VectorL — Low / Local
Attack ComplexityL — Low / Local
Privileges RequiredL — Low / Local
User InteractionN — None / Network
ScopeU — Unchanged
ConfidentialityH — High
IntegrityH — High
AvailabilityH — High
📋 Quick Facts
Severity High
CVSS Score7.8
CWECWE-428
EPSS0.02%
Exploit No
Patch ✓ Yes
Published 2026-01-26
Source Feed nvd
Views 5
🇸🇦 Saudi Risk Score
7.8
/ 10.0 — Saudi Risk
Priority: HIGH
🏷️ Tags
CWE-428
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