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Vulnerabilities

CVE-2023-24489

Critical 🇺🇸 CISA KEV ⚡ Exploit Available
Citrix Content Collaboration ShareFile Improper Access Control Vulnerability — Citrix Content Collaboration contains an improper access control vulnerability that could allow an unauthenticated attack
Published: Aug 16, 2023  ·  Source: CISA_KEV
CVSS v3
9.0
🔗 NVD Official
📄 Description (English)

Citrix Content Collaboration ShareFile Improper Access Control Vulnerability — Citrix Content Collaboration contains an improper access control vulnerability that could allow an unauthenticated attacker to remotely compromise customer-managed ShareFile storage zones controllers.

🤖 AI Executive Summary

CVE-2023-24489 is a critical improper access control vulnerability in Citrix Content Collaboration ShareFile that allows unauthenticated attackers to remotely compromise customer-managed storage zone controllers. With a CVSS score of 9.0 and publicly available exploits, this vulnerability poses an immediate and severe threat to organizations relying on ShareFile for document management and collaboration. Immediate patching is essential to prevent unauthorized access to sensitive business documents and data exfiltration.

📄 Description (Arabic)

🤖 AI Intelligence Analysis Analyzed: Apr 20, 2026 06:16
🇸🇦 Saudi Arabia Impact Assessment
This vulnerability poses critical risk to Saudi banking sector (SAMA-regulated institutions), government agencies (NCA oversight), and large enterprises using ShareFile for sensitive document management. Saudi Aramco, telecommunications providers (STC, Mobily), and healthcare organizations managing patient records are particularly vulnerable. The improper access control could enable unauthorized access to confidential business documents, financial records, and personal data, leading to regulatory violations under NCA cybersecurity requirements and SAMA banking security standards. Organizations in the Kingdom managing classified or sensitive government documents face heightened risk of data breach and compliance violations.
🏢 Affected Saudi Sectors
Banking and Financial Services Government and Public Administration Healthcare and Medical Services Energy and Utilities Telecommunications Large Enterprises and Corporations Legal and Professional Services Education and Research
⚖️ Saudi Risk Score (AI)
9.2
/ 10.0
🔧 Remediation Steps (English)
IMMEDIATE ACTIONS:
1. Identify all Citrix Content Collaboration ShareFile deployments in your environment, particularly customer-managed storage zone controllers
2. Restrict network access to ShareFile storage zone controllers using firewall rules and network segmentation
3. Enable enhanced logging and monitoring for all ShareFile access attempts
4. Review recent access logs for suspicious or unauthorized activities

PATCHING GUIDANCE:
1. Apply Citrix security patches immediately (refer to Citrix advisory for specific version numbers)
2. Prioritize patching of internet-facing storage zone controllers
3. Test patches in non-production environment before deployment
4. Schedule maintenance windows for production patching

COMPENSATING CONTROLS (if patching delayed):
1. Implement Web Application Firewall (WAF) rules to block exploitation attempts
2. Deploy reverse proxy with authentication enforcement
3. Implement IP whitelisting for storage zone controller access
4. Disable unnecessary ShareFile features and endpoints

DETECTION RULES:
1. Monitor for unauthenticated requests to ShareFile storage zone controller endpoints
2. Alert on unusual file access patterns or bulk downloads
3. Track failed authentication attempts followed by successful access
4. Monitor for suspicious API calls to storage zone controllers
5. Implement IDS/IPS signatures for CVE-2023-24489 exploitation attempts
🔧 خطوات المعالجة (العربية)
الإجراءات الفورية:
1. تحديد جميع نشرات Citrix Content Collaboration ShareFile في بيئتك، خاصة وحدات تحكم منطقة التخزين المدارة من قبل العملاء
2. تقييد الوصول إلى الشبكة لوحدات تحكم منطقة التخزين باستخدام قواعد جدار الحماية وتقسيم الشبكة
3. تفعيل السجلات المحسنة والمراقبة لجميع محاولات الوصول إلى ShareFile
4. مراجعة سجلات الوصول الأخيرة للأنشطة المريبة أو غير المصرح بها

إرشادات التصحيح:
1. تطبيق تصحيحات أمان Citrix على الفور (راجع استشارة Citrix لأرقام الإصدارات المحددة)
2. إعطاء الأولوية لتصحيح وحدات تحكم منطقة التخزين المتصلة بالإنترنت
3. اختبار التصحيحات في بيئة غير الإنتاج قبل النشر
4. جدولة نوافذ الصيانة لتصحيح الإنتاج

الضوابط البديلة (إذا تأخر التصحيح):
1. تنفيذ قواعد جدار تطبيقات الويب (WAF) لحظر محاولات الاستغلال
2. نشر وكيل عكسي مع فرض المصادقة
3. تنفيذ القائمة البيضاء للعناوين لوصول وحدة تحكم منطقة التخزين
4. تعطيل ميزات ونقاط نهاية ShareFile غير الضرورية

قواعد الكشف:
1. مراقبة الطلبات غير المصرح بها لنقاط نهاية وحدة تحكم منطقة التخزين
2. التنبيه على أنماط الوصول إلى الملفات غير العادية أو التنزيلات الضخمة
3. تتبع محاولات المصادقة الفاشلة متبوعة بالوصول الناجح
4. مراقبة استدعاءات API المريبة لوحدات تحكم منطقة التخزين
5. تنفيذ توقيعات IDS/IPS لمحاولات استغلال CVE-2023-24489
📋 Regulatory Compliance Mapping
🟢 NCA ECC 2024
ECC 2024 A.5.1.1 - Access Control Policy ECC 2024 A.5.2.1 - User Registration and De-registration ECC 2024 A.5.3.1 - Access Rights Review ECC 2024 A.6.1.1 - Information Security Incident Management ECC 2024 A.12.6.1 - Management of Technical Vulnerabilities
🔵 SAMA CSF
SAMA CSF ID.AC-1 - Access Control Policy and Procedures SAMA CSF PR.AC-1 - Identities and Credentials Management SAMA CSF PR.AC-3 - Access Enforcement SAMA CSF DE.CM-1 - Network Monitoring SAMA CSF RS.MI-1 - Incident Response Procedures
🟡 ISO 27001:2022
ISO 27001:2022 A.5.2 - Information Security Policies ISO 27001:2022 A.8.1 - User Endpoint Devices ISO 27001:2022 A.8.2 - Privileged Access Rights ISO 27001:2022 A.8.3 - Information Access Restriction ISO 27001:2022 A.12.6 - Management of Technical Vulnerabilities
🟣 PCI DSS v4.0
PCI DSS 1.1 - Firewall Configuration Standards PCI DSS 2.1 - Default Passwords and Security Parameters PCI DSS 6.2 - Security Patches and Updates PCI DSS 7.1 - Access Control Implementation PCI DSS 10.2 - User Access Logging
🔗 References & Sources 0
No references.
📦 Affected Products / CPE 1 entries
Citrix:Content Collaboration
📊 CVSS Score
9.0
/ 10.0 — Critical
📋 Quick Facts
Severity Critical
CVSS Score9.0
EPSS94.39%
Exploit ✓ Yes
Patch ✓ Yes
CISA KEV🇺🇸 Yes
KEV Due Date2023-09-06
Published 2023-08-16
Source Feed cisa_kev
Views 1
🇸🇦 Saudi Risk Score
9.2
/ 10.0 — Saudi Risk
Priority: CRITICAL
🏷️ Tags
kev actively-exploited
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